We recruit, train, maintain and retain
Pointer will ensure that we always have qualified and capable team members to service your outbound sales needs.
Even when staff take leave, Pointer's retention strategy ensures other team members can keep up with the daily work load.
You are industry experts, we are sales experts
We have built proven, successful outbound processes in companies of all sizes and industries all over th world. Whilst we are constantly iterating and improving - there is no need for you to reinvent something which is already built. If you'll allow us, we'll provide advice on the best and most up to date practices to harden your outbound processes, and toolsets.
We maximise your Outbound engagement
There is no greater predictor of success than how many conversations you are having with potential customers.
We will perform sophisticated outreach campaigns which include (but aren't limited to) calls, emails and social media engagements.
We'll enhance your Inbound engagement
You have worked hard to create inbound leads, but they are only valuable if you manage to convert them. Pointer can manage your incoming enquiries, MQLs, website visitors, and more.
We have found that a combination of inbound and outbound is the ideal mix to maximise your marketing efforts. For example, we would actively call everyone who registers for your [webinar/event/conference] to engage and understand them. We would also use outbound to actively invite new prospects to that same [webinar.]
Seamless, integrated and assisted handovers
Pointer understand how to hand over from our SDRs to your team. We also have robust meeting confirmation procedure to reduce no shows.
If desired, Pointer staff can even attend meetings to make those introductions (SDR / AE handover) whilst at the same time deepening their product knowledge.
We'll be your brand advocates
SDRs help bridge the gap between marketing and sales.
Think of us as your sales influencers. By deploying SDRs to integrate fully into communities, networks and social media we can maximise your existing marketing activities.
The grunt work is our bread and butter
The work you hate doing is where we thrive.
Ultimately outbound is about starting conversations. Our SDR/BDRs will consistently pursue conversations with people who may have a need for your solution. Keeping this topped up and top of mind at all times, will fill your sales pipeline.
Our team is your team
We want you to feel like the Pointer team members are a part of your team.
We meet weekly, speak frequently, and engage daily through shared slack channels for ongoing, realtime or asynchronous communication.
You'll know what is going on at all times
We operate with 100% transparency. You'll have access to the team, our process, inputs and outcomes.
We provide the flexibility to try new things
Need to test the waters in a new market/vertical? Want to trial messaging? Our leadership team are here to help you with your vision. We run an agile operation, with footprints on four continents to get you where you want to be, quickly.